Privacy Policy

1. Data Controller

Bhavantu Suites & Wellness, located at Vicolo San Fermo 8, 25047 Darfo Boario Terme (BS), Italy, is the controller of the personal data collected through this website.

2. Data Collected

We collect the information you choose to provide through our contact and booking request forms: name, email, optional phone number, requested suite and dates, number of adults, whether you are travelling with pets, and additional notes.

3. Purposes of Processing

The data you provide will be used exclusively to:

• Reply to your requests for information.
• Manage bookings for the suites or the SPA.
• Send you service communications or updates.

4. Form delivery

Requests submitted through this website are processed by Web3Forms on servers in the United States and forwarded to info@bhavantu.it. Web3Forms retains submissions for up to three years under the form's current setting. Sending a request does not confirm a booking or hold the dates.

5. Data Retention

We will keep your personal data only for as long as strictly necessary to fulfil the purposes for which it was collected, or until you explicitly ask us to delete it.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to access your personal data and to request its rectification, erasure or the restriction of its processing. To exercise these rights, you can contact us at info@bhavantu.it.